Instinct

Questions about Instinct

What Instinct products does BathPetSupplies carry?

The Instinct collection covers Wet Cat Food, Freeze-Dried Dog Food and Dry Cat Food, including freeze-dried raw, food topper and limited ingredient.

Is delivery free on Instinct orders?

Yes. Delivery is free on every order to a UK address, with no minimum spend. Orders are prepared in 1–3 working days, and most arrive 3–7 working days after dispatch, with tracking. The Scottish Highlands and Islands and Northern Ireland can take longer.

Can I return Instinct items?

Unopened items can be returned within 30 days of delivery, with free return postage and no reason needed. For hygiene reasons, opened food and treats can only be returned if they are faulty or not as described. Refunds are made within 10 working days of receiving the return.

Are prices in pounds sterling?

Yes. All prices are shown in pounds sterling (GBP), and UK delivery is free on every order with no minimum spend.

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