Have a question about an order, shipping, a return or a product? Send us a message with this form or email us, and we will reply within 1 business day.
Contact us
BathPetSupplies is an online store, and we handle every enquiry by email.
Support hours: Monday to Friday. We reply within 1 business day.
To help us help you
- Order question: include your order number (for example, #1001).
- Damaged or wrong item: attach a photo of the parcel and the item.
- Return: tell us the item and we will email a prepaid label.
See also the FAQ, shipping policy and returns policy.