Vital Essentials

Questions about Vital Essentials

What Vital Essentials products does BathPetSupplies carry?

The Vital Essentials collection covers Freeze-Dried Cat Food, Freeze-Dried Dog Food and Dog Treats & Chews, including mini nibs, freeze-dried raw and food topper.

Is delivery free on Vital Essentials orders?

Yes. Delivery is free on every order to a UK address, with no minimum spend. Orders are prepared in 1–3 working days, and most arrive 3–7 working days after dispatch, with tracking. The Scottish Highlands and Islands and Northern Ireland can take longer.

Can I return Vital Essentials items?

Unopened items can be returned within 30 days of delivery, with free return postage and no reason needed. For hygiene reasons, opened food and treats can only be returned if they are faulty or not as described. Refunds are made within 10 working days of receiving the return.

Are prices in pounds sterling?

Yes. All prices are shown in pounds sterling (GBP), and UK delivery is free on every order with no minimum spend.

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